Friday, 19 July 2013

Queue Management System(QMS)




QMS consists of token printing machine, token display LED and token calling system.
Advantages:
·         Reduced man power requirement & thus Save on operating cost
·         Effective time management for Doctors as  instant display of issue of  current token
·         Ensures smooth sequential flow of patient & thus transparent queuing
·         Minimizes the waiting time and allows users feeling more comfortable
·         Improve productivity and operational efficiencies
·         Increase satisfaction levels and improve customer retention rates
·         Allows to monitor the workload across the counters
·         Remote monitoring facility, if centrally deployed
·         Recognise peak times for staff allocation
·         Recognise individual staffs' performance
Applications:
·         Banks, Chit-fund & finance companies
·         Hospitals & clinics
·         Insurance agencies
·         Immigrations & embassies
·         Fees collection counters at Universities & colleges

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